Charge

The Office of Organizational Effectiveness (OE) was established in May of 2012 with its goal being to optimize the strategic organizational effectiveness across the University of Maine System. Organizational Effectiveness is responsible for assisting the UMS Board of Trustees, Chancellor, Presidents and other leaders with design, development, and implementation of projects, initiatives, policies, and processes that effectively utilize resources while enhancing service and deliverables for our internal and external customers.

OE encompasses the principles of change readiness, assessment and management; organizational alignment, efficiency and effectiveness; the role of structure and systems; process improvement and optimization; leadership, team development, employee engagement; and project management.

Our Team

Tamara J. Mitchell (Director of Organizational Effectiveness) – 207-581-5442

Tamara J. Mitchell has experience in higher education administration, strategic human resources and organizational effectiveness. Her expertise encompasses organizational sensing, planning and performance; leadership, management and team consulting, coaching, and development; facilitation; relationship management; change management; communications; problem resolution; staff development and engagement. She enjoys partnering with and advising senior and midlevel leaders in the design, implementation and achievement of sustainable change that is aligned with organizational goals and priorities. She specializes in establishing rapport and trust with others, enabling shared commitment, leading change, action planning and results.

Kim-Marie M. Jenkins (Coordinator of Lean Continuous Improvement) – 207-581-1587

Kim-Marie M. Jenkins loves working with individuals and teams in the workplace. She specializes in guiding departments through the process of becoming higher performing teams, and she trains and coaches in the philosophies and methods of Lean Process Improvement. Kim loves facilitating groups and supporting individuals who want to improve experiences with their customers and colleagues, and improve morale in their workplace culture. Kim’s degrees in Communication, Adult Education, and Organizational Leadership and Communication, along with 20 years of experience in higher education serve as foundation for the work she does.

Samantha F. Kramer (Administrative Specialist CL3) – 207-581-5443

Samantha F. Kramer specializes in complex administrative duties and provides a full range of communications within higher education departments and administrations. She enjoys creating advanced marketing and training materials for various projects within organizational effectiveness. Her degree in Communication, along with experience in training and development are at the core of her expertise. She loves working with individuals and groups within the workplace to support them in developing and achieving professional goals.

Request a Facilitator

If you need to request a Facilitator for a meeting, retreat, strategic planning process, or another initiative that could benefit from facilitation, please contact the OE office to discuss the needs and identify the Facilitator(s) as appropriate.

Facilitator Training

Organizational Effectiveness Facilitator Training is intended to help develop a cohort of skilled facilitators across UMS that can be utilized to and enhance on-going operations and support local OE multi-location initiatives depending on interests, skills, and availability. The training is organized into three levels:

  • Introductory Facilitator Training – Foundational Facilitation & Effective Meeting Skills
  • Level Two Facilitator Training – Skilled Facilitation & Group Management Skills

Each training level is organized into two, two-day (4 days total) experiential sessions which involve learning, showing and doing.  Potential facilitators may come from any department or work group and should have solid listening, communication, and interpersonal skills.  No prior experience is necessary for Introductory Training, just an interest in assisting in and leading effective meetings and helping groups to work more effectively without directing group content or outcomes.

Individuals completing Level Two Facilitator Training will learn how to provide structure and process to groups in order to assist in group development management, performance, and decision-making.

 

Facilitator Training Registration

Registration is now accepted on a rolling basis. Please complete the registration form and we will contact you as soon as the minimum cohort size is met.

Click here to register!

Have questions? Please visit the department of Organizational Effectiveness at UMaine campus, first floor, Corbett Hall, e-mail missionexcellence@maine.edu, or call 207-581-5443.

OE Service Information
  • Join The OE Mailing List – Stay Informed on Training Opportunities & Department Updates!
  • Facilitation Brochure (coming soon)
  • Our Services (coming soon)
UMS Lean Continuous Improvement